The best possible answer — from your Company Brain, trained by your team.
AnswerLink Agent comes in two versions from one Brain. Internal: a company intelligence centre your team can ask anything, confidential data included, in your own secure workspace. External: the agent on your hub that answers visitors from what you have published. Every answer names the record it came from, and says so when it does not know.
One Brain for everything your company knows.
It starts by reading what already exists: the website, documents, mail and a spoken walk-through. Each thing it learns becomes a record with its source — a service, a case, a price, a person, a rule you follow. The folder of old proposals and the pile of PDFs become one body of facts you can see and search.
- Website, documents, mail and voice
- Every record keeps where it came from
- Grouped by what it is, not by which file held it
Trained by your team, not by the internet.
Your people confirm, correct and add. Two of your own pages disagreeing is the normal state of company knowledge, so the Brain shows the conflict and asks which is true. A record is confirmed by somebody or it is not, and the Agent never speaks from one that is not. Every correction is kept, so the Brain gets sharper each week.
- Confirm, correct or add — by anyone you invite
- Conflicts surfaced for a person to settle
- Words you use and words you avoid, kept as rules
Ask it like you would ask a senior colleague.
Type a question, attach a file, get the answer. The Agent answers from confirmed records and shows which ones, so anyone can check where it came from. Where the Brain does not know, it says so instead of inventing — the one behaviour that makes a company assistant safe to use. Sales, support and new hires get the same answer, every time.
- Answers cite the records they came from
- Attach a document to ask about it
- “I don't know” when it does not
Your words, your tone.
It learns how your company sounds from how you already write and speak: the terms you use, the ones you avoid, how formal you are. Every answer comes out in that register, so what a colleague reads sounds like the company and not like a model.
- A register learned from your own writing
- Corrected once, kept everywhere
The same Agent, on your hub.
With AnswerLink Hub, the Agent also answers your visitors — from the answers you have published, never from what you keep internal. It speaks in your tone, offers the next step that fits the question, and the questions it could not answer come back to you as the next pages to write.
- Answers visitors from published pages only
- Your orb, your colours, your voice
- Unanswered questions become your next answers
Documents in your house style, on demand.
Ask for a proposal, a one-pager or a project summary and get it in your own template, with your logo, fonts and colours, written from confirmed records. A first draft in minutes, every fact traceable to its source.
- Your templates, logo and fonts
- Every figure from a confirmed record
- Export to Word and PDF
Your own secure database.
Each company has its own workspace, hosted in the EU. Model providers work under terms that exclude training on your data, and what a colleague may ask is bounded by the policy on each subject. For companies that need it in their own building, a local database is on the way.
- EU hosting, one workspace per company
- No training on your data by any provider
- Local database — coming soon
What it makes measurable.
A company assistant is judged by what it saves and what it prevents. These are the things it counts. None is promised; each is a count the workspace keeps.
The workspace keeps these counts from the first day. They are the honest yardstick for a company assistant: not how clever it sounds, but how often it answered, from what, and how often it had to say it could not.
- Confirmed records
- The Brain, per subject
- Subjects with a confirmed answer
- Coverage, per theme
- Questions asked by colleagues
- The Agent's log
- Answered from a record
- Per answer, with the record
- Declined for lack of a record
- Per answer
- Corrections made by your team
- The Brain's history
- Conflicts settled
- The Brain's review
- Stale records found
- The freshness reading
- Repeat questions, by subject
- The Agent's log
- Records read through the API
- The API log
And when you are ready to be found.
Agent and Hub share one Company Brain. The day you want the market to get the answers your colleagues get, the confirmed records are already there: AnswerLink Hub publishes them on your domain, where search engines and AI assistants can quote them.
- The same Brain, pointed outward
- Nothing to re-enter
Start with what you already have.
A workspace reads your website in minutes. What it finds is the first version of your Company Brain, and the first thing your team confirms.